OUR MISSION
Our mission is to help families experiencing homelessness and low-income families achieve sustainable independence through a community-based response.
TACKLING THE PROBLEM OF POVERTY
Poverty is a complex problem. It won’t yield to a simple solution. It requires an integrated approach that reaches beyond immediate needs.
We initiate coordinated local efforts that bring communities together to help families experiencing homelessness regain their housing, their independence, and their dignity.
Every year in America, over 3 million children experience homelessness. These children are 8-9 times more likely to repeat a grade, 3 times more likely to be placed in special education programs, and 7 times more likely to attempt suicide. 42% will drop out of school at some point and 47% suffer from anxiety, depression, or withdrawal.
PROVIDING A WAY TO HELP
Americans are a compassionate people. Enormous numbers of people would help their neighbors in need if they had a way to help. We bring people in need together with people who want to help. We provide the framework that turns compassion into action.
EMPOWERING COMPASSIONATE INDIVIDUALS
The issue can seem overwhelming and individuals may feel powerless to change the lives of people in poverty. As Family Promise volunteers, tens of thousands of people have found a way.
Working together, they provide temporary housing, meals, and services to thousands of family members annually. They mentor families at-risk of experiencing homelessness. They teach financial literacy. They help find jobs and affordable housing. They create programs to meet specific needs in their communities. And they advocate for public policies that alleviate poverty and promote the economic stability of low-income families.




“I never imagined we’d be in this situation, but Family Promise shattered my stereotype of how homelessness is treated. It’s a whole community of people who are there for you in any way you need, even after you get back on your feet.”
OUR VISION
Our vision is a nation in which every family has a home, a livelihood, and the chance to build a better future.
STATEMENT ON DIVERSITY, EQUITY, INCLUSION, & ACCESSIBILITY
Family Promise is committed to applying Diversity, Equity, Inclusion & Accessibility (DEIA) best practices to all aspects of our work.

“That’s what’s so great about Family Promise – they give families more than shelter. They welcome them in and help them focus on healing and moving forward.”
OUR CORE VALUES
Family Promise is committed to making sure everything we do is guided by our core values.

HOSPITALITY
Family Promise is more than shelter—we are hospitality in action. Our volunteers nationwide are companions to families, sharing meals, community connections, and compassion so families can focus on achieving their goals.

EMPATHY
Family Promise provides highly individualized, person-centered, trauma-informed care. Empathy is at the center of all we do, and we take the time to understand all perspectives. This ensures we deliver excellent service to our guests and maintain a productive and enjoyable work environment.

COMMUNITY
Family Promise builds bridges among neighbors, bringing together existing resources to fulfill our mission. The relationships between family members, volunteers, and staff are transformative and power a national movement of communities committed to solving the crisis of family homelessness.

DYNAMIC
Family Promise is a dynamic organization, taking a holistic approach to ending family homelessness. Our services, advocacy, and leadership are nimble and future-focused, providing customized and evolving solutions.

INNOVATIVE
Family Promise is innovative and entrepreneurial. Our 200+ Affiliates create original programs in response to local needs. These grassroots initiatives are replicated in communities of all shapes and sizes across the country.

EMPOWERMENT
Family Promise empowers all stakeholders – family members, volunteers, donors, community members, businesses, and government officials – to effect change in their communities so families can achieve economic stability and children can access a brighter future.

“People need a support system. That’s what I noticed about Family Promise…They guide people to their financial freedom so they can be successful.”